WTF - Adobe Acrobat Activiation Issues With Windows Vista
I have been having major problems with Adobe Acrobat 7.0 and Windows Vista. I bought Acrobat almost a year ago, paying close to $500, and have consistently had problems with the software saying it needs to be activated even though I have already activated it numerous times. I worked with their lousy customer support when I first got it, trying to figure out what the problem was, and nothing ever worked. I use it infrequently, so I put up with the annoying messages and dealt with having to close it and restart it every 5 minutes.
After almost 8 months of not using it, I started using it again for a project. It kept having activation issues and I dutifully called tech support again, figuring they must have a solution now. After my activation failed over the phone with the automated system, the tech support person told me I either need to install on Windows XP or pay $150 to upgrade to Acrobat 8. I couldn’t believe it - Adobe isn’t going to make their product work with Vista, even though Vista had already launched and was in use when only Acrobat 7 was available. It’s not like I want a super old version of Adobe to work with Vista. I had my Vista machine when I purchased Acrobat 7, I didn’t have the fucking option to purchase Acrobat 8. And there was no indication their product wouldn’t work with Vista.
So Adobe, excuse my french, but fuck you. That’s ridiculous. I’ll encourage everyone I know not to buy your products if they can help it. Expect some posts on how to accomplish common tasks with non-adobe products.